Privacy Policy
This website located at www.emilykiaradesigns.com.au (Website) is operated by EMILY FORESTO trading as EMILY KIARA DESIGNS (ABN 70 232 973 252) (Emily Kiara Designs/we/us/our) and is referred to in this Privacy Policy as “we”, “us”, “our” and similar grammatical forms.
By using our Website and/or registering for an account with us, you are accepting the terms of this Privacy Policy, and you are consenting to our collection, use, disclosure, retention and protection of your personal information as described in this Privacy Policy.
We appreciate that your privacy is important to you, and we will continue to protect the personal information you provide us and we will manage your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We will take all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment.
1. Am I eligible to use the Website?
This Website and our general audience and services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If you are under the age of 18, you are not permitted to use this Website.
2. When do we collect Personal Information?
We do not automatically collect personal information from you, such as your name, address, phone number, email address or other personally identifiable information about you (Personal Information).
We collect three categories of information when you use our Website:
the Personal Information you voluntarily provide — that is, we collect Personal Information with your informed consent;
anonymous non-Personal Information about how you use our Website; and
“cookie” based information that makes your use of our Website easier by recording your preferences so that when you return to our Website the “cookie” re-loads that information into your web browser.
For example, we will collect Personal Information from you when you submit an enquiry via our contact form, subscribe to our email list/newsletter, apply for free access to the pattern library through our online form, place an order through our Website, register an account with our Website, fill out a form regarding custom work enquiries and when you email us.
3. Why do we need to collect Personal Information?
We collect Personal Information when you volunteer that information in order to receive a service or purchase a good from our Website. The Personal Information collected on our Website will be used to provide the services or supply the goods you have requested, such as allowing access to our pattern library, processing any purchases you may make and communicating with you about your order.
Your Personal Information may be used to enable us to: send you newsletters, answer any enquiries you send to us, send promotional or marketing information, and answer or process any custom design enquiries you may have.
Even if you have given us permission to send you emails, you can, at any time, decide not to receive further emails and will be able to “unsubscribe” from that service via the “unsubscribe link” at the bottom.
4. What information do we collect?
The type of information we collect from you will depend on how you use our Website.
If you submit an enquiry via our contact form (such as for enquiries and regarding custom work) we will collect your full name and email address, which is used to track and respond to submissions.
If you subscribe to our email list/newsletter, we will collect information including: your full name and email address.
If you apply for access to the pattern library through our webform, we will collect the data requested in that webform, which may include: your full name, email address, business name, business number, business territory and other business contact information such as your ABN (if in Australia).
If you place an order through our Website, we will collect information such as: your full name, email address, your business name and other business contact information (such as your ABN), billing address, payment information, shipping address, phone number and your purchase details.
If you register an account with our Website, we may collect information such as: your full name, email address and shipping address.
If you contact us via email, we may collect Personal Information such as: your full name, email address as well as any other information you provide in that email.
5. Do we use “cookies” and other web use tracking technologies?
General information about visits to our Website is collected by our computer servers, with small pieces of data (“cookies”) that our Website transfers to your computer’s hard drive through your web browser (if you allow the delivery of “cookies”).
The “cookies” help a Website remember preferences and understand how you use the Website and various different features, and in turn are used to enhance the experience of users and ensure our Website runs efficiently. The “cookies” that are shared with your computer cannot be used to discover any Personal Information such as your name, address or email address. The anonymous non-Personal Information that we collect and analyse is not Personal Information as described in the Privacy Act.
The purpose of sending these files with a unique ID number is so that our Website can recognise your computer when you next visit our Website. “Cookies” merely identify your computer to our Website when you visit us.
6. When do we use “cookies” and other web use tracking technologies?
Our Website is hosted by Squarespace, Inc. (“Squarespace”). Squarespace provides us with the online e-commerce platform that allows us to provide this Website to you.
Squarespace may collect personal data from you when you visit this Website to power our site analytics, including:
Information about your browser, network and device;
Web pages you visited prior to visiting this Website;
Web pages you view whilst on this Website; and
Your internet protocol address (IP address).
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity, sales data and reports, subscribers, traffic sources, purchasing funnels and other site analytics.
Squarespace, on our behalf:
Will install functional and required cookies, which are always used, and which allows Squarespace as our host to securely serve this Website to you.
May install analytics and performance cookies. These cookies may be used to collect information about how you use our Website, including site traffic, activity and other data such as cart abandonment. However, these cookies are only used when you acknowledge our cookie banner.
If you are unhappy about the cookies stored on your device, you can set your browser to refuse cookies or decline the storage of cookies on our cookie banner. However, if you turn your cookies off, some features on our Website may not function properly and may affect your experience or use of the Website.
For more information about cookies, Squarespace’s cookie policy as viewable at: https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses.
Our Website may use Google Ads, which may collect activity data or information added to your Google Account in order to show you personalised ads. You can turn off personalised ads at any time – please visit this website for more information: https://safety.google/privacy/ads-and-data/.
Our Website may further use services from third party websites, such as Pinterest, Inc (Pinterest), to provide features such as the Pinterest “Save” Button. In doing so, Pinterest will collect log data, which is information recorded on the Pinterest servers, such as: your IP address, the address of and activity on this Website, searches, browser type and settings, the date and time of your request, how you used Pinterest, cookie data and device data. By using our Website and/or using Pinterest’s “Save” button, you consent to Pinterest’s collection and use of your data in accordance with its privacy policy at: https://policy.pinterest.com/en/privacy-policy.
Our Website is integrated with Instagram to allow us to sync our Website to sell and advertise directly from our Instagram account. Instagram may use cookies to gather information from our Website and use it to provide targeted advertising. For more information, please visit Instagram’s privacy policy at: https://privacycenter.instagram.com/policy.
Our Website is integrated with Zapier to perform automated tasks such as automatically adding your Personal Information to Mailchimp when you contact us through this Website or when you make a purchase on this Website. To understand how Zapier manages data and privacy, please visit: https://help.zapier.com/hc/en-us/articles/8496243229069-Data-privacy-at-Zapier#legal-review-0-1.
7. How do we store your information?
Your information, including Personal Information, will be stored through Squarespace’s servers. We will also store your information, including Personal Information, on Gmail and Google Workspace’s servers and Mailchimp’s servers.
By using this Website, you consent to Squarespace’s collection, storage, and use of your Personal Information in accordance with Squarespace’s privacy policy available at: https://www.squarespace.com/privacy.
By using this Website, you also consent to storage of your Personal Information with Gmail and Google Workspace privacy policy located at: https://policies.google.com/privacy?hl=en-US; as well as with Mailchimp servers in accordance with their privacy policy.
We use different technologies and procedures to help protect Personal Information from unauthorized access, loss, alternation, disclosure or use.
Our commitment to data security means:
we have procedures to limit access to Personal Information within our organisation, including password access controls such as passwords on our Squarespace, Google Workspace, Gmail and Mailchimp accounts; and
we use service providers that indicate their use of security measures such as administrative, technical or physical safeguards
8. What use do we make of your Personal Information?
We will communicate with you in relation to any purchases you make from our Website, including to send you any purchased print-read files as well as necessary documentation. In addition, we will communicate with you in relation to your general enquiries to us and any requests you may have for custom designs.
We may send you information and updates about our products or services or information about our business that we provide to our customers. In addition, we may send you occasional news about our business, such as to notify you about special promotional offers.
If at any time you would like to stop receiving future commercial messages from us, you can follow the instructions through the unsubscribe function at the bottom of each email.
We may also release your Personal Information when we believe release is appropriate to comply with the law, enforce our agreements, Website policies and terms & conditions, or protect ours or others’ rights, property, or safety.
9. Do we share your Personal Information with other Third Parties?
The information you provide when you sign up to our mailing may be shared with The Rocket Science Group LLC trading as ‘Mailchimp’ (Mailchimp), our email marketing provider, which allows us to create, send and manage email and newsletter campaigns and which Mailchimp sends on our behalf. By signing up for our mailing list, you consent to Mailchimp’s use and processing of your Personal Information in accordance with Mailchimp’s privacy policy available at: https://www.intuit.com/privacy/statement/.
You will not be automatically subscribed to our newsletter unless you directly sign up for it. You can opt-out of the newsletter, at any time, by selecting the unsubscribe option that is set out at the bottom of the newsletter.
Our Website uses Stripe, Inc. (Stripe) to provide you a payment gateway on the eCommerce store. Your information, including your Personal Information, will be shared with Stripe in order to process or support a payment for your purchase, such as: your email address, your billing/shipping address, your phone number, your city/state/post code, your unique payment identifier or your payment provider identified. For more information, you can visit Stripe’s Privacy Policy here: https://stripe.com/au/privacy
10. How can I access the Personal Information that you collect?
We are happy to provide you with details of Personal Information held about you. APP 12 allows you to get access to, and correct, the Personal Information we hold about you.
To access this information, you need to email or write to us using the contact details below.
APP 13 allows you to ask us to take reasonable steps to correct any Personal Information that is inaccurate, out of date, incomplete, irrelevant, or misleading.
If you believe that your Personal Information has been misused, you can inform us of your complaint by writing to us at hello@emilykiaradesigns.com.au and we will attempt to resolve the matter.
If you are not satisfied with the outcome of your complaint you may refer the matter to the Office of the Australian Information Commissioner (OAIC).
Telephone: 1300 363 992
Email: enquiries@oaic.gov.au
OAIC complaints page: http://www.oaic.gov.au/privacy/privacy-complaints
11. Third party links
Our Website may include links to websites operated by third parties. We have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our Website and welcome any comment about linked websites.
12. Terms and Conditions
Please also visit our Website terms and conditions located https://www.emilykiaradesigns.com.au/terms-of-use which sets out the conditions of use and limitations of liability governing the use of our Website.
13. Your Consent
By using our Website, you consent to this Privacy Policy.
14. Changes to our Privacy Policy
If we decide to change this Privacy Policy, we will post those changes on this page, and update the Privacy Policy modification date below.
This Privacy Policy was last modified on [11 April 23]